Location: Boston, MA | Hybrid – 3 days on-site
Salary Range: $155,000 – $165,000 | Exempt | Bonus Eligible
Schedule: Full-time | Monday-Friday | 9-5
Job Overview
Our client, a leader in the legal and professional services industry, is seeking a Senior Collections Manager to lead and enhance its accounts receivable and collections operations. This role plays a vital part in improving cash flow, optimizing collection strategies, and maintaining strong, professional client relationships. If you’re passionate about financial operations and experienced in collections management within a law firm or professional services environment, this is your chance to make a real impact.
Qualifications & Skills
- Bachelor’s degree in Finance, Accounting, Business Administration, or related field
- 7+ years of collections experience, including 3+ years in a law firm or professional services environment
- Proficient in financial systems like Elite, Aderant, and the Microsoft Office Suite
- Skilled in collections digitization and financial technology tools
- Strong leadership, team management, and client service orientation
- Excellent analytical, negotiation, and ability to communicate effectively
- Discreet in handling confidential client information
- Highly organized, detail-oriented, and able to prioritize tasks and delegate effectively
- Adaptable, fast learner, and able to build cross-functional relationships in a fast-paced environment
Key Responsibilities
- Lead the transformation of collections operations, applying industry best practices to streamline performance.
- Develop and implement firm-wide collections strategies and policies aligned with financial goals.
- Monitor and analyze accounts receivable metrics to identify trends, challenges, and opportunities.
- Collaborate cross-functionally with attorneys, finance teams, and clients to resolve outstanding balances.
- Set and track monthly collection targets, proactively managing any shortfalls.
- Oversee a high-performing collections team, including training, coaching, and performance evaluations.
- Ensure compliance with legal and regulatory guidelines related to collections and client communications.
- Support month-end close and assist with year-end audits as needed.
- Champion continuous process improvement and lead initiatives to digitize and optimize workflows.
Apply today!
If you’re ready to lead a team, drive strategic change, and make a tangible impact within a nationally recognized organization, we want to hear from you. Apply today to become a key player in shaping the future of financial operations in the legal industry.
Founded in 1969, JOHNLEONARD, a woman-owned business, is the premier staffing choice in Boston and beyond. We provide Temporary/Contract, Direct Hire, Temp-to-Hire, and Payroll services as part of our comprehensive service offerings. JOHNLEONARD is an equal opportunity employer committed to representation, belonging, and accessibility in the workplace. All applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
