Location: Boston, MA | On-site
Hourly Range: $20-$22
Schedule: Full-time | Monday-Friday
Assignment Duration: ~6 weeks starting ASAP
Job Overview
Our client is seeking a motivated and detail-oriented Temporary Customer Service Representative to support their team during a critical coverage period. This is an excellent opportunity for professionals looking to gain hands-on experience in a fast-paced, customer-focused environment.
Key Qualifications
- Prior experience in customer service, call center, or customer support roles preferred
- Strong written and verbal communication skills
- Ability to multitask and manage high-volume customer inquiries
- Proficiency in email platforms, chat systems, and basic computer applications
- A proactive, solution-oriented mindset with strong attention to detail
Responsibilities
- Respond to inbound inquiries via phone, email, and live chat support
- Deliver exceptional customer service by resolving questions and concerns efficiently
- Maintain accurate records of customer interactions and updates
- Collaborate with internal teams to ensure a seamless customer experience
- Uphold professionalism and empathy in all client communications
Apply Today!
This short-term opportunity offers a chance to build your customer support experience, expand your skill set, and make an immediate impact within a collaborative team.
Ready to step into your next opportunity? Apply today and bring your customer care expertise to a team that values responsiveness and excellence.
Founded in 1969, JOHNLEONARD, a woman-owned business, is the premier staffing choice in Boston and beyond. We provide Temporary/Contract, Direct Hire, Temp-to-Hire, and Payroll services as part of our comprehensive service offerings. JOHNLEONARD is an equal opportunity employer committed to representation, belonging, and accessibility in the workplace. All applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
