THIS IS NOT A REMOTE POSITION. APPLICANTS MUST BE ABLE TO COMMUTE TO THE OFFICE IN BOSTON, MA, IN PERSON 5 DAYS PER WEEK.
Location: Boston, MA | On-site
Salary Range: $55K-$60K
Schedule: Full-time | Monday-Friday, 7:30-3:30 | Occasional evening or weekend hours may be required
Required: Bachelor’s degree and 8+ years of relevant experience in operations, logistics, food systems, food security, or large-scale program management
Applicants must be authorized to work in the United States without sponsorship. This position is not eligible for employer-sponsored work authorization now or in the future.
About the Opportunity
A community-focused nonprofit organization is seeking an experienced T-DH Food Pantry Program Manager to oversee the daily operations, logistics, and administrative functions of its food security programs. This leadership role is responsible for managing food sourcing, supply chain operations, inventory, transportation, storage, and food distribution across multiple pantry locations and community partnerships.
Qualifications & Skills
- Bachelor’s degree in supply chain management, public administration, nonprofit management, nutrition, public health, social work, or a related field
- 8+ years of relevant experience in operations, logistics, food systems, food security, or large-scale program management
- Demonstrated experience in staff supervision, team leadership, supply chain management, and process improvement
- Strong knowledge of food safety regulations, inventory management, storage, transportation, and regulatory compliance
- Experience managing budgets and working with donors, government agencies, vendors, and community partners
- Proficiency in Salesforce and Microsoft Office, particularly Excel and Outlook; additional language skills preferred
- ServSafe certification preferred or willingness to complete food safety training
- Excellent communication, organizational, analytical, and problem-solving skills, with the ability to manage high-volume operations in a diverse environment
- Commitment to equity, community needs, and compassionate service to individuals and families experiencing food insecurity
- Valid driver’s license, at least 5 years of driving experience, a good driving record, and willingness to operate 16- and 26-foot trucks and pantry vans
- Ability to bend, reach, and lift up to 65 pounds without an assistive device, operate material-handling equipment, and perform physical tasks associated with food distribution and restocking
Key Responsibilities
- Oversee daily food pantry operations across multiple locations, including food procurement, inventory management, storage, transportation, distribution, and partner coordination
- Develop and implement standard operating procedures (SOPs) for food handling, storage, transportation, volunteer management, and distribution
- Ensure compliance with food safety regulations, quality standards, donor requirements, and applicable federal, state, and local guidelines
- Manage food supply chain and logistics operations, optimizing sourcing, vendor relationships, deliveries, routing, and distribution to minimize waste and improve efficiency
- Supervise and develop operational staff, including the Driver and Food Pantry Assistant, and support staff and volunteer recruitment, onboarding, and training
- Monitor program performance, inventory levels, and operational data to identify improvements and support grant reporting and organizational planning
- Manage operational budgets, transportation resources, equipment, and contingency plans for supply chain disruptions and emergencies
- Build relationships with food banks, vendors, donors, government agencies, and community partners to strengthen food access and distribution efforts
- Support food distribution programs, nutrition initiatives, community outreach, and operational activities across pantry locations
- Represent the organization at community and industry meetings and serve as acting Director of Food Security for operational matters when needed
- Maintain confidentiality, attend required meetings and training, and travel locally as needed. Occasional evening and weekend hours may be required
Apply Today
Ready to make a difference in your community? Apply today! Bring your operations and leadership experience to a meaningful role helping strengthen food access and support individuals and families throughout Greater Boston.
Founded in 1969, JOHNLEONARD, a woman-owned business, is the premier staffing choice in Boston and beyond. We provide Temporary/Contract, Direct Hire, Temp-to-Hire, and Payroll services as part of our comprehensive service offerings. JOHNLEONARD is an equal opportunity employer committed to representation, belonging, and accessibility in the workplace. All applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
